top of page
  • Writer's pictureBenny Fluman

Top Customer Experience Trends

These are the 6 Top Customer Experience Trends from real CEOs. Here are the most crucial customer experience trends to be aware of to beat your competition (and beyond).


In the video presentation, I detail each trend that appears in this list

  1. Finding a balance between humanity and automation

  2. An increasing presence of bots in digital customer experience

  3. Customers expect hyper-personalized experiences

  4. Consumers highly value transparency

  5. Data protection is crucial

  6. The hype around AI is growing, not fading



12 views0 comments

Recent Posts

See All

Comentários


bottom of page